Building Trust Through Transparent Pricing

Trust is the currency of the marketplace. Earlier this year we took an in-depth look into our customer journey and set out to correct and enhance trust-building experiences
One of them being trust in prices that our professionals charged for AC repairs and servicing.
This screen comes when a customer is adding AC Repair to the cart. They can look up estimated repair price. It helps in setting expectations.

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Check out my latest articles on Medium:
🎭 On Being The Dumbest In The Room
🧑‍🤝‍🧑 Collaboration in times of Corona — writing together on Medium

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